PLEASE READ CAREFULLY...
1. IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: support@Besamii.com.
2. We will send you a secret link. That link will allow you to upload photos, an explanation, and anything else necessary to resolve whatever issue you may have.
3. We will communicate with you through the "secret link" portal which allows us to send return labels, refunds, swaps, etc.
Please, don't take advantage of small businesses. Small business is the backbone of our country.
Thank you for your purchase, your trust, and your honesty... now, our attorney wants us to include formal language below :)
REFUNDS (IF APPLICABLE)
Because of our production process, we currently do not offer refunds. Only under circumstances where we made a mistake will we consider making a refund. This will be reviewed on a case by case basis. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If a refund is approved, you will be issued a full refund minus shipping costs and a 20% restocking fee.
257 Grand Street
Brooklyn New York US 11211
Please include in the return box your order number and the reason for the return so that the return can be properly applied to your account.
You will be responsible for paying for your own shipping costs for returning your order. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.